Thanks for stopping by. You will find most of the information you need regarding our apps and policies on the site.
For everything else, please raise a request by visiting our customer support portal.
Below are the SLA’s we try and adhere with.
|Issue on production (L1)||1 business days|
|Serious degradation (L2)||2 business days|
|Moderate impact (L3)||5 business days|
|Everything else||5 business days|